Through an EAP, employees have confidential access to counsellors and resource. While employers pay for this service, they receive no information into what is discussed during the sessions, or how the employee is using the service. This means that an employee can feel comfortable to discuss all issues and receive support on the matters affecting them most.
Within the first session of the assistance programme, the employees will receive an initial assessment, to see how they are currently feeling and what their current situation is.
Employees can receive help in the following areas;
Note: But all the programs are not limited to these topics and can cover much more.
An Employee Assistance Program is a benefit offered to employees to help a variety of potential challenges that may affect job performance.
Benefits include,
• There is increased work productivity, this in the end helps create a culture for greater synergy in organisational learning and development.
• There are low costs compared with having a health insurance system.
• The program employee increases their self awareness regarding their thinking patterns and behavior tendencies so as to
make them more effective in their jobs also.
Client Organisation
Services Provided
Duration
Contact Person
Namirembe Hillside Highschool
School Counselor
2013 to date
Dr.Hillary Kizza(Director)
Tel: 0772642835
National Drug Authority
Survey and Sensitization on
Drug and Substance abuse
among Secondary Students
2013-2015
Dr. Hellen Ndagije(Head of
Drug and Information)
Tel: 0772469094
Kampala Medical
Chambers Hospital
Clinical Psychology
2017 to date
Dr. Joseph
Turyabahika(Director)
Tel: 0772500828
Ministry of Health
Frontline mental health
worker outbreak of Covid 19
in the Country
2020
Dr Hafiswa (Assistant
Commissioner Head Mental
Health Dpt)
Tel: 0781033393
Letshego Ltd Uganda
Work Place Counselling
2021
Mr. Desmond Niwamanya
(HR)
Tel: 0750668235
Parliament of Uganda
Employee Assistance
Programme
2021
Mrs. Jackline Ahimbisibwe
Group Counselling
2019
Projects Manger
National Housing and
Construction Company
Counselling service to the
staff,
2022
HR. Agnes Tundu,
GA Insurance
Counselling services
2022
Racheal Nyangoma,Care
Team Manager GA Insurance,
Tel: 0756290043.
Rapport Counselling Service is your partner in the effort to evaluate, assist and restore employees struggling with job performance problems. The EAP can assist you with getting a struggling worker the help they need. We help the individual employee with their personal or professional problems, in a caring and confidential manner; through work counselling. Work place counselling is the provision of counselling services to employees by their employer. Work place counsellors are expected to work with in a short- term frame work. Employees accessing counselling normally have a limited number of sessions available to them, usually between 3-6 sessions.
• A counsellor in a work place can work with designated personnel as a thinking partner, a revealing mirror and a pacesetter among others. A counsellor can help in leverage core capacities of employees.
• Can help create a culture for greater synergy in organizational learning and development.
• Can also help employee increase their self-awareness regarding their thinking patterns and behavior tendencies so as to make them more effective in their jobs also.
• Counselling is an effective and preventive people management strategy for organizations to help employees’ better managing stress, personal issues or work- related problems.
• Alcohol Dependency
• Drug Dependency Prescription Drug Abuse
• Co- dependency and concerns for family members
• Stress
• Anxiety Depression, suicidal tendencies
• Co- dependency and concerns for family membersanger
• Grief and Loss
• Job related stress
• Adjusting to job changes Pre-marital/Marital issues
• Financial problems communication issues
• Legal problems Parenting concerns and
• Parent-child conflict adjustments to separation and divorce
• Communication Problems Single parenting concerns
• Balance work and family demands
When an employee is having a problem, theproblem will begin to show up at work as a change in their work performance but it can be very hard to recognize some of these signs. Below is a list of some of the typical behavioral changes a supervisor may see in a troubled employee. If an employee begins to show some of these signs, we strongly recommend you consider using EAP to help the employee.
• Alternates between high and low productivity/ accuracy
• Misses deadlines, work is incomplete
• Work seem to take more effort, more time than usual
• Distracted from task at hand
• Has trouble handling more complex work though able to do it
• Has difficulty recalling instructions, tasks
• Can’t recall errors or self-correct as before
• Rigidly resists changing problem behavior despite instructions to change
• Uses questionable judgment
• Alternates between high and low productivity/ accuracy
• Misses deadlines, work is incomplete
• Work seem to take more effort, more time than usual
• Distracted from task at hand
• Has trouble handling more complex work though able to do it
• Has difficulty recalling instructions, tasks
• Can’t recall errors or self-correct as before
• Rigidly resists changing problem behavior despite instructions to change
• Uses questionable judgment
• Away from worksite more than the job requires
• Frequent and lengthy breaks
• Shows up too sick to work effectively
• Inattentive to job tasks though at work
• Co-workers complain or report difficulty working
effectively with employees
• Overly sensitive to criticism or feedback from others
• Avoids or withdraws from co-workers
• Argues with others
• Files excessive grievances
• Away from worksite more than the job requires
• Frequent and lengthy breaks
• Shows up too sick to work effectively
• Inattentive to job tasks though at work
• Away from worksite more than the job requires
• Frequent and lengthy breaks
• Shows up too sick to work effectively
• Inattentive to job tasks though at work
Our approach will always depend on the clientele in
need of the services, that is individuals and groups.
Rapport counselling has got highly qualified professionals, trained and experienced technical staff to guide and deliver the services to the highest
expectation of our clients.
Service
Objective
Method
Number
Deliverable
Rapport Counselling
Counselling
services
Help in leveraging core capacities of
employees
Face to face, telephonic, Zoom, Cognitive behaviour
therapy
Reports
Suzan Tashobya
Theodora Niringire
Simon Ndaula
Samuel Sentumba
Peter Birungi
Sensitization/
group
counselling/
workshops/
Retreats
Help create
a culture for
greater synergy
in organisational
learning and
Development
Power point
presentation,
Discussion,
Psychological
talks
Reports
Simon Ndaula
Samuel Sentumba
Rapport Counselling SMC Limited
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